Design the Home
of Your Dreams

Last updated: January 1, 2026

1. Design Consultation Data

When you request a consultation, we collect information necessary to understand your renovation goals, aesthetic preferences, and family lifestyle needs. This ensures our design proposals are perfectly tailored to your vision.

2. Project Site Information

To accurately estimate and plan renovations, we retain measurements, existing site photographs, and architectural evaluations of your property within our secure project management systems.

3. Blueprint & Architectural Privacy

Any floor plans, structural diagrams, or architectural drawings created or obtained during your project are treated as confidential. They are only shared with necessary personnel to execute the build.

4. Supplier Coordination

We may share specific project requirements (such as dimensions or material quantities) with our network of luxury material suppliers and artisans to procure bespoke elements for your home.

5. Material Selection Preferences

We maintain a log of your chosen materials, fixtures, and finishes. This allows us to provide accurate long-term maintenance advice and seamless matching for future renovation phases.

6. Digital Rendering Privacy

3D models, virtual walk-throughs, and digital renderings of your home's interior and exterior are securely stored and utilized exclusively for your design review and approval process.

7. On-Site Contractor Access

Project details are distributed to our licensed subcontractors strictly on a need-to-know basis. Tradespeople receive only the technical specifications required to complete their designated portion of the renovation.

8. Smart Home Configuration Data

If your project includes the installation of smart home security or fire safety systems, configuration preferences are established securely. We do not retain access to your private camera feeds or daily alarm codes.

9. Project Financial Records

We safely document all renovation estimates, material invoices, change orders, and payment histories to ensure transparent project tracking and to assist you with future property valuation appraisals.

10. Portfolio Photography Consent

With your explicit prior approval, we may photograph the completed renovation. We take meticulous care to exclude personal identifying items, focusing solely on the architectural and design achievements.

11. Post-Renovation Support Data

We archive details regarding installed systems, appliances, and materials to honor our 5-year workmanship warranty and to facilitate swift responses for any post-completion service requests.

12. Environmental & Sustainability Audits

Data related to your home's energy efficiency, collected during solar panel or insulation installations, is retained to optimize your system's performance and verify compliance with green building standards.

Last updated: January 1, 2026

1. Scope of Renovation Work

Our commitment is to execute the architectural and design plan exactly as detailed in the final approved project proposal. Any structural, cosmetic, or installation work will adhere strictly to this agreed-upon scope.

2. Design Approvals & Sign-offs

Client sign-off is required for all floor plans, material selections, and 3D renderings prior to the commencement of construction or the ordering of any bespoke materials or fixtures.

3. Change Orders & Modifications

If you desire alterations to the design or scope after construction has begun, a formal written Change Order must be approved. This may result in adjustments to the overall project timeline and budget.

4. Material Availability & Substitutions

In the event that a selected luxury finish, tile, or fixture becomes unavailable due to global supply constraints, we will present premium alternatives of equal or greater value for your immediate approval.

5. Unforeseen Structural Discoveries

During tear-downs or foundational work, hidden issues (such as water damage, outdated wiring, or foundational shifts) may be revealed. We will pause work to consult with you on necessary, code-compliant solutions.

6. Permit & Zoning Compliance

Home Brand Service will handle the acquisition of all necessary local building permits and zoning approvals. The project timeline may be subject to the processing speeds of municipal architectural review boards.

7. Subcontractor Liability

We assume full management and liability for all vetted tradespeople, artisans, and subcontractors operating on your property. All personnel adhere to our strict site cleanliness and safety protocols.

8. Custom Millwork & Bespoke Orders

Custom cabinetry, tailor-made furniture, and specially imported stones are fabricated to the exact measurements of your home. As such, these items are non-refundable once production has commenced.

9. Warranty of Workmanship

We stand by our craftsmanship. All structural and cosmetic installations completed by our team are protected by a comprehensive 5-year workmanship warranty, separate from individual manufacturer warranties.

10. Smart System & Solar Integration

While we expertly install smart security, fire safety, and solar panel arrays, we are not liable for external internet outages, third-party app updates, or municipal grid disruptions that affect their performance.

11. Project Site Safety & Access

To ensure a secure environment, clients agree to keep pets and unauthorized visitors clear of active construction zones. We will establish designated safe pathways if you are residing in the home during the remodel.

12. Final Walkthrough & Punch List

Upon substantial completion of the renovation, a final walkthrough will be conducted together. Any minor cosmetic adjustments or touch-ups will be documented on a "Punch List" and resolved swiftly prior to final project handover.